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Tag: Technology

Process Automation

Process Automation and Customers: Time to Cool Down?

Process Automation for Customer Relationships: How to Get There? No matter the location. It can be any place in the world. A customer calls a company, usually from the financial segment (banks, credit cards), for consultation or support. He is asked for some kind of identification.  And from there, the ordeal. Layers and layers of…
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Decade In Technology

2010s: A Decade In Technology

A Decade In Technology People usually summarize when they finish a stage or cycle. So it’s not surprising that this year, at a decade’s end, we are doing so. And technology isn’t out of the picture. Technological advances were constant in this decade. Some impacted our lives more than others, which went unnoticed. But certainly,…
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Legal Tech

Legal Tech: The Practice of Law to Come

Legal Tech: What Is and What Is It For? Those of us who pass through the legal profession know that it is inherently conservative. We find several reasons for this, but we believe that it is basically due to risk aversion. Liability to the client makes the lawyer think more of the negative consequences than…
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Business Website

Do-It-Yourself: A Business Website At Your Fingertips

Business Website: Is It for My Organization? Although we are already in Web 3.0, the Value Web, it is no less true that the other stages are still alive and kicking. Regardless of the product or service it sells, a business website is a showcase for the organization. In addition to a sales channel, of…
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SaaS On-Premise

SaaS or On-Premise: What’s the Best Deployment Model?

SaaS & On-Premise Since the emergence and expansion of cloud services, a question has arisen in organizations: Which is the best model of software installation, SaaS or On-Premise? Although it is not easy to give a categorical answer, we will try from these lines to put clarity on an issue in which increasingly more organizations…
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organizational communication

Organizational Communication: The Relevance of Channel

Why Channel is Important in Organizational Communication? The communication within the diverse areas and the universe population of companies is one of its most important elements. The information flow is a key component when it comes to promote productivity. Why? Communication within the organization defines how its members will act in connection with it. A…
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Digital Trends

Digital Trends for 2020

What Are the Digital Trends for 2020? It is not new today that companies embraced technology. And we are not talking about the “classics” such as office applications. What was once a trend, such as the cloud or chatbots, are now common in the organizational environment. But progress doesn’t stop. Therefore, and according to the…
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Shadow IT

Shadow IT: Yes or No?

What is Shadow IT? There is no doubt that we live in a technological era. To a greater or lesser extent we all make use of technology, on a personal and work level. A limit that many times is not clear. Hence, more and more the organizations’ employees use systems and devices that are not…
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Libra cryptocurrency

Libra cryptocurrency: Bad News?

Retreating… According to an article published in the Wall Street Journal, some of the financial participants (such as Visa and Mastercard) in the Libra cryptocurrency consortium would be reconsidering their participation in it. The cause would be the focus that regulatory authorities in the U.S. and Europe are putting on the project led by Facebook.…
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IT projects

Why do IT projects fail? We have the answer

IT projects fail. Often. But why? Why do IT projects fail? We can find a variety of reasons just by entering this question into a search engine. We would receive a variety of reasons, from lack of project management skills, little knowledge of the technology industry, until we expect the developer to execute the entire…
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